Last Updated: 16 July 2026
This policy explains how cancellations and refunds are handled.
Cancellation requests must be submitted in writing via email or through our customer support.
The following are generally non-refundable:
If we cancel a tour due to operational reasons, customers may receive:
Refunds may not be available for cancellations caused by:
Approved refunds are generally processed within 7–14 business days, depending on the payment provider and banking institution.
